Service & support

Reliable service with an exceptional support. Whether you have technical questions, require additional information, or need assistance with on-site service or spare parts, our dedicated team is here to help.

At Van Houcke we prioritise in supplying high end quality products back by an unparalleled service and support. Our dedicated team is committed to assisting you throughout by helping you to select the correct motor as well as ongoing maintenance and technical support.

Request a service

On-site support

For requests regarding on-site service or spare parts orders, please reach out to your local office. Your designated contact person will facilitate the process and liaise with the responsible service center on your behalf. You can easily find your contact person via the search option below.

Van Houcke UK LTD

Unit 5, Cirrus Park
Lower Farm Road
Moulton Park Industrial Estate
Northampton NN3 6UR

+44 (0)1933 322113

Your point of contact

Technical support

If you have any technical questions or need additional information about our products, our Technical Support team is ready to assist you. Please ensure you have the following data ready:

  • Type of product
  • Serial number

You can find this information on the rating plate of your product.

You accept the terms & conditions and privacy policy by submitting your request

We are here to help

At Van Houcke, customer satisfaction is our top priority. We understand the importance of timely and reliable support, and we are dedicated to ensuring that you receive the assistance you need. If you have any questions or require assistance, please don’t hesitate to reach out to us. Our team is ready to support you every step of the way.